Uganda: Feedback, Referral, and Resolution Mechanism (FRRM), 2025 Annual Newsletter

Countries: Uganda, Burundi, Democratic Republic of the Congo, South Sudan, Sudan Source: UN High Commissioner for Refugees Please refer to the attached file. KEY RECOMMENDATIONS - Consult and survey partners — run a structured consultation and survey with referral partners and We.Link Focal Points to explore their feedback, challenges, recommendations, co-design improvements to the system. - Fix non-resolution tag — without a mandatory reason at closure, it is impossible to distinguish cases tha